Exciting Lives - Complaints

We want you to have a great time on excitingLives.com. However, if you face any problems - including delivery of products or defects please contact us and we will have this addressed immediately.

To register a complaint with us please continue to our CONTACT US Page.

Online Transaction Security
We use a variety of VeriSign secure partners and Paypal card / netbanking processors which are standards worldwide for safe online transactions. You can also choose to purchase using cheques, DD, cash-on-delivery and many other options.

Purchase Guarantee
We guarantee every product delivered is exactly as described online. In the rare case of breakage during transit or other issues we have a feedback mechanism that ensures complaints are addressed immediately to your complete satisfaction. Visit our CUSTOMER FEEDBACK section to see why we are the preferred choice for your gifting occasions.

Delivery Date Guarantee
For flowers and cake deliveries we guarantee delivery on the exact date you desire or your money back. Note that for products shipped by courier we are unable to ensure a specific delivery date but move products out of warehouses to reach on or just before the desired date. Read details.

Great products, shipping and packing
We understand your gifting needs and have put together a wide and very interesting collection of products and experiences. Each gift purchase is shipped neatly - complete with gift-wrapping (where possible) and gift message. Because of our unique warehousing and shipping model all products ship quite fast (please refer to shipping time mentioned in the respective product page).

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