CUSTOMER SERVICE

See Status:

Don't know your order number?

✓ Click on ACCOUNT on the top-right of the page. Log in if required. Click on ORDER STATUS. Below each order is a link for an INVOICE.

✓ If you have placed your order but could not upload personalisation details such as image or caption - you can do that now: ADD DETAILS.

✓ Please give us all details and we will resolve this for you in 24 hours:

DATE OF PAYMENT:
AMOUNT DEDUCTED:
PAYMENT METHOD: eg: PayTM, Credit Card
NAME ON CARD OR WALLET:
Name:	required
Email:	required
Message:

✓ We're sorry for the inconvenience caused. Please send us details of your order so we can resolve this:

Order No:	required
Name:	required
Email:	required
Message:
	If the product is physically damaged or defective please upload a picture of the same below or send to contact@excitinglives.com.

✓ Please write to us and we will check and get back to you with a resolution. Note that the following cannot be returned: products with open packages, gift vouchers, personalised products.

Order No:	required
Name:	required
Email:	required
Message:

✓ You can use a variety of methods to pay:
⇒ DEBIT & CREDIT CARDS:
Visa / Mastercard / Amex
⇒ NETBANKING:
All banks
⇒ WALLETS:
PayTM, FreeCharge, OLA Money, Oxigen, PhonePe, Airtel Money, PayZapp, ITZ Cash, Paycash, Bhim UPI, Payumoney, Amex ezeClick
⇒ INTERNATIONAL CREDIT CARDS:
Visa / Mastercard / Amex
⇒ CASH ON DELIVERY
⇒ PAYPAL
⇒ Direct cash deposit in our bank

✓ Most products can be delivered outside India. Below the name of each product you will see 'SHIPPED WORLDWIDE' if it is available for delivery in other countries. Shipping costs may be extra - these will be shown to you before you pay.

✓ Please tell us what PRODUCT and what PROBLEM you are facing. If you enter a phone number we can call to assist you:

Name:	required
Email:	required
Message:

✓ Please tell us which product you need information about. We will get in touch with you shortly. Enter a phone number if you want us to call you back:

Name:	required
Email:	required
Message:

✓ Before placing an order please tell us the PRODUCT, QUANTITY, WHEN you need it and in which CITY. We will get back to you in 24 hours.

Name:	required
Email:	required
Message:

✓ Please send us more details or your phone so we can assist you with this:

Name:	required
Email:	required
Message:

✓ Some products may not be covered under COD because of logistics reasons. You can choose other payment methods such as cash deposit in bank or card / netbanking payments for these products.

✓ Write to us with what you need, where and when:

Products:
Pincode:
Delivery Date:
Name:	required
Email:	required
Message:

✓ Please write to us with details about your business and how you intend to sell our products. We will get back to you in 24 hours.

✓ Please write to us with a website link or catalog with details of MRP of your products. We will get back to you in 24 hours.

Name:	required
Email:	required
Message:

✓ Please write to us with details:

Name:	required
Email:	required
Message:

Name:	required
Email:	required
Message: