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You can track your order easily by entering details here. Note that some courier companies will update their status online after 24 hours of shipment:

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You can use international cards or Paypal. Look for these options on the payment page.
Please give us details: NAME on card, PRODUCT ordered, AMOUNT deducted and we will resolve this for you in 24 hours:
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We're sorry for the inconvenience caused. Please send us details of your order so we can resolve this:
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If the product is physically damaged or defective please upload a picture of the same below or send to contact@excitinglives.com.

Please write to us and we will check and get back to you with a resolution. Note that the following cannot be returned: products with open packages, gift vouchers, personalised products.
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Before placing an order please tell us the PRODUCT, QUANTITY, WHEN you need it and in which CITY. We will get back to you in 24 hours.
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Please send us more details or your phone so we can assist you with this:
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Some products may not be covered under COD because of logistics reasons. You can choose other payment methods such as cash deposit in bank or card / netbanking payments for these products.
Tell us what PRODUCTS you want to buy, WHEN you need them and your DELIVERY PINCODE. If you provide a phone number we can also call to assist you with this.
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Please tell us what PRODUCT and what PROBLEM you are facing. If you enter a phone number we can call to assist you:
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Please tell us which product you need information about. We will get in touch with you shortly. Enter a phone number if you want us to call you back:
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Please write to us with details about your business and how you intend to sell our products. We will get back to you in 24 hours.
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Click on ACCOUNT on the top-right of the page. Log in if required. Click on ORDER STATUS. Below each order is a link for an INVOICE.
Most products can be delivered outside India. Below the name of each product you will see 'SHIPPED WORLDWIDE' if it is available for delivery in other countries. Shipping costs may be extra - these will be shown to you before you pay.
Please write to us with a website link or catalog with details of MRP of your products. We will get back to you in 24 hours.
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CALL US: 011-42567000 Monday to Saturday - 10 am to 6 pm IST
excitingLives.com / Warehouse, 208 / D2, Savitri Nagar, New Delhi - 110017